ACO license test
Alarm Company Operator license test
(There is a lot of information on this page. A LOT. Many 2025 additions. And see the VIDEO below.
Please wait to read it when you have spare time,
or you might miss something. Thank you!)
Come pick up your ACO business package today,
or request next-day delivery in much of California!
Only we have our NEW 13-pound study material package
for the 2025 California ACO business & testing and more!
Be careful!
Talk to us before you mail in your application!
MANY are rejected with a 'Deficiency Letter'
in 6 weeks or so due to simple mistakes!
California Alarm Company
Operator
BSIS ACO ACQ Qualified Manager
Business Knowledge and
License Examination Test Study
13-pound 2025 licensing test information,
business knowledge
and set-up help package;
quizzes and more in 1300+ pages of material!
(BIGGER: with the newly added ACO/ACQ pages
and the new bonus fire pages, it is now 15 pounds!)
Yes, a GIANT package!
You are studying for all
5 versions of the ACO test!
This is a hand-assembled package,
1300 pages, many staples,
many stamps, not a fast 'quicky'
process. Hand assembled,
many many persons have
used it to pass their tests.
We are old, we are slow:
but we produce
valuable study material!
Can sent by delivery or can be picked
up in person; BUT picking up requires an
exact appointment as we are on road. Content ships in a giant binder but it is NOT
studied in that binder; remove the 5 thick
sections and study one section at a time.
More than 13 pounds of paper material.
Binder is a disposable shipping holder only.
Call for more details.
The comprehensive 13-pound package of our 1300-page copyrighted 2025 California Alarm Company Operator
BSIS ACO ACQ Study Preparation
and Business Help Material
--with bonus fire alarm
training portions now included-- FULLY UPDATED FOR2025 BUSINESS & TESTING
is well-known and respected!
Call 818 883-6969 for more information / ordering details at bottom of this long page.
NEWEST TESTIMONIAL: "I am now a licensed ACO thanks to your package! I first failed the test three times, because I made the mistake of buying a book I was told would help-- it was worthless. But after getting your package, I passed the test in only 30 minutes-- literally every question on my test was taught in yours. It was day and night different than what I had first studied." - HC
NEXTNEWEST TESTIMONIAL: "I passed today in San Diego. Your study package helped a lot-- every question I got was covered by your material. I passed with ease!" - AM
Updated for the 2025
ACO ACQ license test!
Sample practice questions with verified correct answers!
And 20 Quick Quizzes.
And much much more! See the 280+ topics listed below.
No need to waste the time &
cost of attending a seminar:
no silly useless CDs that
can only be used at home;
you can easily learn
these anywhere NOW!
Includes the list of recent
related law changes
issued by BSIS!
Remember, this includes a -pound package!
(BIGGER: with the newly added ACO/ACQ pages
and the new bonus fire pages, it is now 15 pounds!)
ACO test secret #1:
Understand that you must know the data needed to pass
every one of all several different issued 100-question tests.
(so knowing only 100 or 200 questions is a waste of time!)
Call 818-883-6969 for the newlower price on this best selling package! (Ordering information is
at the bottom of this website)
NOTE: this is NOT the C7 or C10 state contractor test.
Different licensing agency, different tested areas.
More than 1300 pages in our 2025 ACO ACQ package
!
And that is full-size 8 1/2" X 11" pages.
What nice thingshe had to say!
"Hi, this is ****. English is not my first language. I failed the ACO license test badly.
Then I studied your package completely. I cried when it first arrived, it was so big.
Today I easily passed the ACO license test. I knew the answer to every question!
Your material covered everything and more.
I don't see how anyone could ever pass without your help.
My family is so happy because without your material I would never have passed."
818 883-6969 Call us for a few FREE sample questions!
First off, beware of someso-called 'ACO test help' out there:
1) Our package is not a 2003 CD with a
lot of fluff, that
some applicants wasted
money on and then had to call us! 2) Our package is not a waste-of-time seminar, that some
applicants wasted money on and then had to call us! 3) Our package doesn't use alarm questions based almost
entirely on
information from a 1990s alarm book written
by a woman in England, including using alarm terminology
used in England but not in the USA, that some applicants
wasted money on and then had to call us! 4) Our package is not a list of broken-English questions
that include some wrong
answers and misspellings and unrelated
guesses,
that some applicants wasted money on and then had to call us! 5) Our package is not a bunch of old B&P Code sections simply
re-wrote into
questions, some outdated and now wrong, that
some
applicants wasted money on and then had to call us!
>>> another complaint:
"I bought his disks, then failed twice. I'm glad I found you!"
We have copies of all of the above, and have logged the complaints.
If you got stuck with any of the above, let us know for some 'special help'! Avoid the clowns.
Avoid the phonies.
Only www.thePIgroup.com has the 1300-page 13-pound 2025 CA ACO plus bonus fire pages study material package!
We have helped more than 4500 persons nationwide to pass
their state's license tests-- more than 300 in the past year.
Nobody else has even helped 30 to pass in the last year!
And if someone tries to sell you California ACO
'study material' on a CD, LAUGH and run!
Next, see our 13-pound package below, that includes
the more than 280 topics listed way below!
"I failed before. Your study material let me burn through the test and pass today! I think I got 98% correct. I was instantly able to pick all the right answers. I have friend wh have failed this test many times, one gave up for good." - BA
More than 1300 full-size pages!
Not a PDF download; it is pounds of
read-anywhere 1300-page paper material!
More than 300 pages of ACO datasheets with graphicsenhance our 2025 ACO study material!
Students retain twice as much information if it includes VISUAL cues,
so we include more than 300 information-supporting datasheets with photos or drawings!
Take a few minutes to read the secret details listed below.
Have you failed the ACO exam already, like so many others have?
We know WHY you failed: call us now!
FREE help with your ACO license application!
Many see those 20 crowded pages and get confused. Almost everybody does.
"Am I testing for ACO or am I testing for Qualified Manager?"
"How do I prove my experience?" "Should I be a Sole Proprietor?"
"What if I don't want my boss to know I'm applying for my own license?"
We can show you which 6 pages that you must complete,
and what non-included one to attach,
and we know the common mistakes made by
many applicants. Including two major secrets!
We know how to avoid a few common delays.
Don't get your application rejected due to mistakes--
we help you complete it: FREE by phone or in-person.
What nice thingshe had to say!
"I had a QM for my ACO business. I had to take the test so I could replace him.
I used your study material, and I WAS DONE WITH THE TEST IN 27 MINUTES!
I was able to eliminate wrong answer choices immediately, thanks to
your easy to follow material.
It was like a 'walk in the park'.
I got to the end of the test and saw that I had more than an hour left.
I'm very pleased with your material.
I apreciate your help-- you guys did a good job."
California ACOs can now be 'LLCs'. But the instructions are a bit confusing. We can help! We know the good about this choice--
and the one 'bad' that most don't know about.
Now includes more than 300 pages of datasheets 'like giant (8 1/2'' X 11'') paper flashcards'
of ACO business questions with answers and/or
other ACO alarm & business knowledge! Combine these 300 pages with the 70 questions & answers just about
the confusing Alarm Company Act, and add the 20 'Quick Quizzes',
and you have a powerful 13-pound package
for both passing
the test and helping with your new ACO business!
The EXACT topics of many of these 'giant paper flashcards' are shown
below, listed as 'sample questions' and 'knowledge datasheets'!
These additional options are often available-- ask for details:
or we can use your own shipping account.
Call for your UPS tracking number TWO HOURS after we receive your order payment!
Written, compiled and edited by a person who has been hired by BSIS
for the re-write of another BSIS test, thus learning some techniques
behind writing answer choices and other test-question ideas! --also: author/compiler has taught other California
BSIS at private schools and universities for 30 years,
and has
easily passed multiple BSIS qualified
manager licensing examinations himself!--
ACO test secret #4:
Many test-takers have a tough time
with this type of answer choices- 'Choose the BEST answer'.
You might find questions where more
than one of the answer choices is correct. But one choice is a little better than the others.
We prepare you for these-- and much more!
We are NOT a boring seminar! We are NOT a boring online prep! We are NOT a pdf download! We are NOT a confusing multiple-choice prep!
Call 818 883-6969 for more information / ordering details at bottom of this long page.
Included for 2025: A handful of questions issued as a simple 'research project';
use Google or telephone colleagues to learn the answers;
add to your knowledge during this challenge!
Some people have called our more than 300 pages of ACO-package datasheets with graphics 'like Giant Paper Flashcards'!
Need a CA Alarm Company Operator license application?
If you want to download a ACO license application,
paste this into your browser or click here: www.bsis.ca.gov/forms_pubs/licensingapp.pdf Besides the application, be sure to also download 'LiveScan forms'. (but beware: there are 'tricks' and 'traps' to the application process;
call us for assistance before you make the common application mistakes!)
Also new for 2025:
We include information on the BSIS 'Potential License Denial or Suspension
for an ACO's Failure to Pay Taxes'
State Alarm Company Operator
license testing details, California:
--120 minutes allowed to complete test
--100 questions on each test
--The 6 main tested areas are (percentages can vary test-to-test): False Alarms (16%),Consultation (15%), Installation (30%), Service and Repair (14%), Management (14%), and Monitoring (11%). As you see, 'Installation' is about a third of the test, and many applicants
only sold systems or did other non-installation work for their 4000 hours. Many applicants get the 'monitoring' and 'management' questions wrong
because those are two portions that many alarm people aren't expert with.
And very few can properly answer all the employee-related questions.
--Remember, you must prepare for all 6 tests,
not just the one they will randomly issue you!
--you have 72 seconds per question to: A) read and comprehend the entire question (sometimes several sentences long); B) read through each of 4 answer choices, some lengthy,
some very similar to each;
and C) decide on the best answer choice.
--Testing is at more than 20 locations in California, and at 10 locations
in other states, given most Mondays through Saturdays.
--Some of the California testing locations alphabetically (subject to change):
Anaheim, Atascadero, Bakersfield, Carson, El Monte, Fresno, Hayward,
Redding, Riverside,Sacramento, San Diego, Santa Clara, Santa Rosa, Ventura (complete list, with addresses, in study package)
--up to 72% required to pass.
--Many applicants fail the written exam.
--Many versions of the test (fail, and you are later re-tested with a different test).
Call us if you have failed this test-- we can tell you why within one minute;
for some items, we have modified state-issued data into more managable & absorbable data!
--You receive your exam results immediately at the end of the test. If you pass, you will be told 'Pass', with no score given.
If you fail, you will be given a numerical score, but they will NOT tell you which
questions you answered wrong. TESTIMONIAL: "I passed today after studying your material. There was no question I couldn't answer." - HT
We hear the same thing, every week: "The alarm test material from the State didn't help at all". - or - "The alarm test stuff the State sent me was only good for about 10 of the 100 questions". - or - "I failed the ACO test a couple of times-- a diferent test each time".
Well, this is TRUE. And here's why-it-is-what-it-is. The State is here to regulate you, NOT educate you.
They provide you information on things that they can fine ($) an ACO for.
They do NOT help you with the majority of the test.
It is an 'experienced-based' examination.
Most of the test is about knowledge you supposedly have from not
only alarm work, but from running a business and from being an employer.
The truth is: you do not know these things, causing most to fail.
C7 and C10 licensees can also apply
to qualify to apply to take this test.
Most applicants need at least 4000 hours of alarm-related experience to be able to take this test.
One exception: as of January 1, 2013, the 4,000-hour requirement for low-voltage C7 license holders (0-91 volts)
in the state has been waived, allowing home theater and other A/V specialists to immediately take
the Alarm Company Qualified (ACQ) Manager exam. Once that test is passed, an integrator simply
needs to apply for an Alarm Company Operator (ACO) license to get into the security business.
However, they may still ask C& and C10 to have alarm experience.
There is not a separate test for an ACO license. (The 4,000-hour requirement had previously been
waived for electricians with state C10 licenses (0-high voltage) and for ACEs with 2 years of experience in the field.)
This 13-pound package also includes 20 ACO 'Quick Quizzes!
If you get a CA ACO license in 2025,
you will be about ACO #797x to #798x (ACO #795x was issued 2024).
(Watch for a possible new licensing number format said to be coming)
--testing is done on computer at the designated test sites
--results immediately
We also include bonus topics & data not needed for testingbut to implant
the knowledge now that will be helpful once your ACO business is going!
THIS 2025 ACO 1300-PAGE EDITION HAS FAR MORE
GRAPHICS & PHOTOS THAN ANY BEFORE!
--HERE ARE THE SECRETS! Tested areas, business help areas, and/or other study areas include: the extensive 'Alarm Company Act'
section
of the Business & Professions Code,
proximity alarms, monitoring, general provisions,
administration, powers to arrest,bill trays,
classification, Kirchoff's Law,expired license,
sound detection systems,grounds, climate concerns,
alarm contacts, office regulations,piezo, GSM radio,
business practices, weapons laws, techniques, AHJs,
smoke beams, service,
open,closed, shorts,
central stations, management,swinger shutdown,
National Electrical Code, CCTV, programing, PIRs, IP systems, doubling voltage, branch circuits,
Ohm's Law, California Code of Regulations, business management,diodes, voltage, firearms,sexual harassment, protective loops,
system diagrams, circuits, OSHA, volumetric, California Business & Professions Code, cross-zoning, insurance, service calls,standards,
gap width, grounding, sirens,DC-09 Standard,
Unemployment Insurance, ferrite beads, EOL resistors, parallel, AWG differences, photoelectric beams, all-in-one alarms,
disciplinary proceedings, UL,prohibited acts,
extent of protection, grounded, continuity,
voltage drop, California Vehicle Code,
how to properly power up/down a panel,
US employment eligibility,repair,access,
smoke alarms, languages,photoelectric beams,
battery tests, symbols, false alarm reduction, consultation, installation, service, ladders,
safety, supervised loops, devices normally closed,
defense, employee registration requirements,
wire type, eye protection,double-closed,
RJ-xx differences, California Labor Code, privacy,
tax withholding,safety, verification, receivers,
devices normally open, resistors, related laws, prohibited acts and citations, monitoring, signal, glass breaks, AC Agents, serial, motion detectors, conduct of business,
legal proceedings,ladders, alarm activations,digital communicators, sales conduct: ethical vs unethical, outside bell time, shorts, wire types,
California Financial Code, wire length, spot-type detectors, California Civil Code,extents, repair, bell time-outs,
supervised loops, California Government Code,
openings,alarm agent registration,microwave, 1099s,
contract cancellations,deposit refunds,
backup batteries, pet-friendly intrusion-detection devices, infrared,QM death,combination detectors,
CO carbon monoxide detectors, magnetic alarm contacts,
motion sensors, glass-break detectors, safe/vault extent complete,verified alarm systems, ATM/night-depository protection, parallel wiring, series/serial wiring,plenum spaces, shunts,
plenum cabling, classes of cables,branch offices, auxiliary outputs, cable rating,employee death,
ladder choices, DSL,telephone line seizure, Central Station communication methods,
Central Station licensing requirements, about NFPA 730, ACO branch office requirements, the most common general false alarm causes,Post Orders, locations,
false alarms from PIRs,LiveScan,
plunger sensors, power supplies,supervision,false alarms,
bells,responding to alarms,audio discriminators, plunger switches,microwave sensors,monostatic sensors, bistatic sensors,Central Station requirements to be UL listed, client education, RJ31X details,about NFPA 101, RJ31X installation,RJ31X client notification, alarm system power supplies,ultrasonic motion detectors, home-run wiring,changing a back-up battery without a disable code,
alarm permits, service loops,elevator phones, common wiring used with alarm systems,load-testing a back-up battery, conduit differences, about NFPA 731,
types of alarm keypads,alarmkeypad placement,
listen-in monitoring,unemployment insurance requirements, CP-01 Standards,Alarm System -to- Central Station communication protocols, DTMF, Contact ID, FSK SIA, Pulse 4/2, basic alarm troubleshooting,
cable/wiring 'tips' to reduce false alarms,distant devices, intercom installations,the 4 keypad wire colors and what each is for,
magnetic switches, entry/exit delays,
Doppler,advantages of wireless systems,advantages of wired systems, power to arrest at an alarm-activated location,
factors that affect placement of interior detection devices, factors that affect placement of perimeter detection devices, assessing a customer's alarm system needs and expectations, photoelectric sensors, dual-technology sensors,
strange things that have caused false alarms, third-party monitoring,lying on an application,POTS,VOM, maximum down payments allowed, ACOs conducting investigations, business names used by ACOs, suing your alarm clients in court, persons required to be in charge of ACO offices and branch offices, alarm foil window tape, annunciators,weakest point of an alarm system, ferrite rings and beads, ACO Quick Facts, Average life expectancy comparison: magnetic switches vs micro switches,
alarm pressure mats, A difference in wiring that many don't know-- fire alarm circuits vs burglar alarm circuits, anti-tamper switches, wiring at baseboards,oral agreements vs written agreements,
programmable ringer shut-off times, xyz dialers, reed switches,residential sales agreements,alarm zones, long runs of wire,lying about being UL Approved, abandoning an alarm installation plan,ACO license posting requirements, Mechanic's Liens, required disclosures, NFPA 731, CP-01 ordinances, cross-zone ordinances, holiday employee pay, contracts,UL inspection timing, Digital Communication Transmitters,alarm agents, and more!-- (Of course we don't list all the secrets here, or you might not call for our material!)
Hey- did you know: Alarm Company Operators are allowed to conduct investigations,
if they are incidental to
personal injury, or the theft, loss, embezzlement, misappropriation, or concealment of any
property, or any other thing enumerated in the Alarm Company Code, which he/she has
been hired or engaged to protect (7590.2). So, as ACOs are allowed to do such investigations,
we make extensive material for learning investigations also available to ACOs at a special rate!
Don't chokewhen you see the 280+ topics listed below!
A SECRET!
Reading our extensive printed
paper ACO study materials with
memory-helping graphics,
over and over,
studying around your daily duties,
or sitting in your car, or even while resting in bed,
is FAR more effective then trying to
study on-line or on a CD or at a 'seminar'.
Do one final review while parked
outside the test center for
your Alarm Company Operator
license test appointment!
QUESTION:"I failed again. Why does the ACO/ACQ license test ask questions about
firearms and about arresting people? I don't want a gun-- I just want to install alarms!"
ANSWER:"Because most ACOs (and/or most of their employees) can later obtain a 'gun carry card' and also
can later be permitted to 'respond' to alarm activations, you must answer questions about those on the test now."
SO . . . . . . .
New package section:
Now also includes a NEW 'ACO & Firearms' compilation of various ACO firearm-related
training sheets;
some test questions & answers; datasheets about insurance, reporting a shooting,
obtaining an FQ card,
permit restrictions, FQ requalification, deadly force rules, calibers allowed,
permit renewal timing,
steps to follow if an employee's gun is lost or stolen,
expired permit rules,
firearm nomenclature,
a complete blank firearm permit application, logging serial
numbers of employee guns,
and more!Also included: 'Power To Arrest' sample questions.
Materials also include a recent change
to
California employee-law that an ACO must know!
We care about your success, so:
You will find a few personal
notes handwritten into your material!
Now includes a 22-page 'Sexual Harassment In The Workplace' section!
Important not just because there are might be license test questions
about sexual harassment, but also because this can be a source
of lawsuits against licensed California Alarm Company Operators.
Including datasheets of: --What is Sexual Harassment?
--Examples of Sexual Harassment --When is the Employer liable for Sexual Harassment?
--Methods to reduce or prevent Sexual Harassment --What is 'Quid Pro Quo' Sexual Harassment?
--What is 'Hostile Workplace Sexual Harassment'? --Federal government-issued information about sexual harassment
--Sexual harassment training of your company supervisors
---and more!
What nice thingsshe had to say!
"I failed the ACO test after attending a seminar.
Next I obtained your ACO package.
I studied it like crazy, took the test this morning, and passed!! WOOT WOOT!
I can say that the package you put together is great! It's very thorough.
If somebody flunked after getting it, it's because they never read it!
You got it 'nailed to a T'. I was done really fast. You deserve your props.
If I didn't have that package, I never would have passed the test. I'm so happy!!"
Now includes more 'KEY-FACTS KNOWLEDGE DATASHEETS' to increase your test score!
Some people have called our more than
300 pages of ACO datasheets with graphics 'like Giant Paper Flashcards'!
More than a dozen ACO Business and
Professions Code 'Study Statutes' sections:
breaking down that big confusing Licensing
Code into smaller sections, and by topic!
We also help with
an unexpected ACO paperwork headache.
The name you choose for your ACO license can
require additional legal filing and expense for you.
BSIS licensing requires that you
use a company business name.
Based on the company name you
choose for your new ACO license,
you could be required to also pay to file
documents with your home county.
After you file the required
documents with your county,
you have to pay for their information
to be published in a newspaper!
And not once, but every five years.
Our ACO-ACQ package includes
a 25-page section with the full facts
you
need to deal with this-- or how you can completely avoid it instead. Includes important info--
and has examples of vendors
and the actual forms used.
Over and over we hear
"I wish I had known this
secret before I picked a company name".
Even if you've already applied for
your license, this can be changed.
Call for your UPS tracking number TWO HOURS
after we receive and process your money order payment!
Test TIP:
From a 30-year teacher of California
BSIS licensing skills and test help:
WORST possible study methods:
1) seminars, or 2) studying with multiple-
choice questions, or 3) studying from a CD
(low retention percentage,
way too many words per actual needed knowledge)
BEST possible study method:
reading Question/Answer,
Question/Answer, Question/Answer, . . . (data direct to memory, higher word priority)
Now includes more 'OSHA' information!
Our copyrighted and detailed California Alarm Company Operator
1300-page
ACO Study Material & Business Help 13-pound '2025 CA ACOPackage' INCLUDES: (The more than 280 items are numbered below for easy discussion if you call us;
only six of the items are marked 'OPTIONAL'
and are not included in basic package!)
The data below in the 13-pound
package is presented in a
keep-you-awake
random scrambled
order of continual topic changes;
many parts even repeated and
or reworded as to reinforce
several less-known items;
redundancy for certain items.
Remember,this includes a -pound package!
This new 2025 ACO 1200-page
burglar plus fire edition includes
more than 300 pages of
datasheets with photos or graphics!
1. --current version,
full general California Alarm Company licensing information--
2. --more than 70 sample practice questions, all with verified correct answers
specifically just for possible test portions dealing with the lengthy & confusing
State of California Business & Professions Code 'Alarm Company Act'! (these, combined with our more than 200 pages of 'ACO Key Facts Datasheets' ,
also known as 'giant flashcards' and many are shown below as sample questions
or knowledge datasheets,
are a powerful tool for testing and/or for business!)
3. --OPTIONAL-- two improved versionsof the confusing 'Alarm Company Act': --a.--the standard, small-print version as issued by the licensing bureau,
but on legal pleading-type numbered paper for easier re-review of the information (60 pages); and --b.--a large-print version, with a much larger print font;
easier on tired eyes and more room for highlighting & writing notes
(But a regular copy of this Alarm Company Act is in the basic package anyhow, broken into 'Study Statutes' sections)
4. --sample questions and/or information
with verified correct answers
specifically just for dealing with the lengthy
& confusing
State of California Civil Code
5. --sample questions and/or information
with verified correct answers
specifically just for dealing with the lengthy
& confusing State of California Labor Code
6. --sample questions and/or information
with verified correct answers
specifically just dealing with some of the
technical or hands-on alarm-related topics--
7. --sample questions and/or information about
California Labor Code topics
that most ACO applicants do not know the facts about--
8. --sample questions and/or information about
the correct employee tax terms, and sample tax forms,
that most new ACO businesses are confused by (14 pages)--
9. --sample questions and/or information about
verifying eligibility of your employees to work in the US:
the proper federal form to use, and instructions for
its completion & retention
(6 pages)--
10. --sample questions and/or information about the
quarterly wage and withholding report required of California employers:
the proper form to use, and instructions for its completion & filing (4 pages)--
(Hey: the topics listed here get a little more interesting after #50 below!)
11. --sample questions and/or information about
the reporting of newly hired employees in California:
the proper form to use, why this is required,
and instructions about required time for reporting (3 pages)--
12. --sample questions and/or information about
the relatively-new State of California law requiring
mandatory sexual harassment training of supervisors--
13. --sample questions and/or information about
California law regarding 'pay days' for employees
and related recordkeeping of wages
(2 pages)--
By the way: most of the sample questions and/or information listed below
are presented as more than 300 pages of question-supporting
or business-supporting datasheets
with photos/graphics (like'giant paper flashcards') to help you retain the information!
14. --If a California ACO who is an employer
fails
to have Workers' compensation insurance:
basic data about this misdemeanor,
including fines, penalties, and other costs--
13. --current version,
'Alarm Company Fact Sheet' (4 pages)-
20. --current version,
'Did You Know?
Alarm Company Operator and
Alarm Company Employees' (3 pages)
21. --current version,
'Information About Application:
Alarm Company Agent'
22. --current version,
'Application for
Alarm Company Agent'
23. --OPTIONAL--examples of forms used in a business environment
(Client Intake sheet, Contracts, Non-compete / Non-competition agreement,
Confidentially agreement, Independent Contractor agreement, etc) THESE ALONE ARE OFTEN WORTH $$$ TO A NEW BUSINESS!!
24. --OPTIONAL--field manual,
'Is It Valid: California Driver License
& Identification Card
Verification Procedures', by the State of California
Department of Motor Vehicles;
includes 6 pages specifically about the new
licenses and ID, including enlargements (16 pages)--
25.--OPTIONAL--a copy of the Constitution of the United States (26 pages) (think about 'hearsay', 'searches', 'privacy', etc)
26.--case/client management software listings
(Hey: the topics listed here get a little more interesting after #50 below!)
27. --'Examination Outline for
Alarm Company Operators'(9 pages)
28. --the real facts on when to pay employees 'over-time' or 'double-time' (stop relying on old-wives' tales and other wrong information)
29. --current version,
BSIS 'Report of Incident' 2 page form (for any incident involving a physical altercation
or the use of
a deadly weapon while working as
a licensee,
a QM, or an employee of a licensee;
file per time requirement or you are fined
)--
31. --So many people that fail the alarm license test report that they
didn't finish the test, but that they 'only missed it by one question'. We share the SECRET that could have got them a passing grade!--
32.--What a CA alarm company must know about the
Federal HIPAA laws or risk getting fined or sent to jail!--
33. Assistance with application 'secrets'!
34. --What 3 rules a CA ACO must know about the use of 'nanny cams',
and what wrong choice is a federal violation that could bring prison time!--
35.--OPTIONAL--current version,
Bureau of Security and Investigative Services'
'Power To Arrest Training Manual' (71 pages) YES, there are questions an alarm company
operator must answer about making arrests!--
36.--OPTIONAL--current version,
Bureau of Security and Investigative Services'
'Firearms Training Manual' (96 pages)-- YES, there are questions an alarm company
operator must answer about firearm use and permits!--
37. --Alarm Knowledge QuickTest: Monitoring;
questions with answers--
38. --Alarm Knowledge QuickTest: Standards and Codes;
questions with answers--
39. --Alarm Knowledge QuickTest: More Monitoring;
questions with answers--
40. --Alarm Knowledge system terminology list with definitions;
5 pages, 35 terms defined--
41. --Alarm Knowledge list:
The 10 important minimum wiring installation standards--
42. --Alarm Knowledge general terminology glossary;
16 pages, more than 150 terms defined--
43. --Alarm Company Operator license test suggested study topics
list written by the State of California BSIS test-writing unit, 9 pages!--
44. --Alarm Knowledge terminology list with definitions: Fire Alarms;
25 pages, more than 500 terms--
45. --Alarm Knowledge QuickTest: VoIP/Internet/Broadband/GSM/GPRS;
questions with answers--
46. --Circuit Symbols chart, symbols used in circuit diagrams;
6 pages--
47. --Basic Analog Electrical Symbols chart;
2 pages--
48. --Information on alarm system 'Digital Communicators';
what they are used for and how they work,
including a 7-page setup manual for a popular model--
49. --Information on alarm system Photoelectric Detectors';
what they are used for for and how they work,
including a 4-page installation & setup manual for a popular model--
Hey! This ACO material data presented in a keep-you-awake random &
scrambled order of continual topic changes; many parts even repeated
and/or re-worded as to reinforce several less-known items;
redundancy for certain items!(Random order, just like the BSIS ACO test is . . . )
50. 'Power To Arrest' study questions with verified correct answers
(yes, ACOs MUST know this!):
includes 65 state-chosen checkup practice questions
with only the verified correct answers about duties and responsibilities, and includes a 'Final Exam' of 45 state-chosen questions
for the Bureau of Security and Investigation Services'
duties and responsibilities-- showing only the verified correct answers
51. --What exactly is 'UL', and why is that such an important part of the alarm profession?
We answer this, as well as provide you with the detailed Table of Contents for their UL 681 and UL 1641 (these are the two most important
alarm installation & classification specifications;
it costs about $300 each from various vendors for you to buy the complete specifications from them)--
51. --Key-facts knowledge datasheet: 'Primary purpose of an alarm'--
56. --The 'Americans With Disabilities Act'
(ADA, the Federal law that protects the rights of personnel with disabilities)
and what an Alarm Company Operator needs to know about it as an employer. Note: businesses with less than a certain amount of employees
are
not covered by the employment provisions of the ADA. From the United States Department of Labor:
Federal 'Myths and Facts' datasheets, 3 pages.---
57. --Alarm Knowledge QuickTest: High-security installations;
questions with answers--
Reminder: don't forget #2, up above, the more than 70 sample practice questions,
all with verified correct answers
specifically just for possible test portions dealing with the
lengthy & confusing
State of California Business & Professions Code 'Alarm Company Act'!
102. --Key-facts knowledge datasheet: 'Alarm system power supplies'--
103. --Key-facts knowledge datasheets on permissible duties: 1. "Can a person with only an ACO license install fire alarms, or just only burglar alarms?"
2. "Is any other state license besides ACO needed for installing fire alarms in California?" 3. "Is any other state license needed besides ACO for installing burglar alarms in California?" 4. "Can a person with only an ACO license install smoke alarms, or just only burglar alarms?"
We have actual recent correspondence with the state licensing agencies with the answers!--
106. --Federal report, from the United States Department of Labor: 'Occupational Employment Statistics,
Occupational Employment and Wages,
Security and Fire Alarm System Installers'--
107. --Key-facts knowledge datasheet: 'Salespeople: who is your least likely client for burglar alarms?'--
108. --Key-facts knowledge datasheet: 'Alarm system keypad placement'--
122. --Key-facts knowledge datasheet: 1. "Can a person with only an ACO license install intercom systems?" 2. "Is any other state license besides ACO needed for installing intercom systems in California?"
We have actual recent correspondence with the state licensing agencies with the answers!--
123. --Key-facts knowledge datasheet: 'The 4 keypad wire colors and what each is for'--
124. --Key-facts knowledge datasheet: 'About Alarm Default Codes and Alarm Engineer Codes'-- (restricted availability; this item is not included without proof of applying for an ACO license)
125. --Key-facts knowledge datasheet: 'Why alarm keypads and key switches are no longer outside the entry door'--
157. --a Tech Alert:
'An RJ31X jack being sold that has its wiring colors in reversed order'--
158. --REMINDER: this package also has more than 70 sample practice questions,
all with verified correct answers
specifically just for possible test portions dealing with the lengthy & confusing
State of California Business & Professions Code 'Alarm Company Act'! It also has more than 300 pages of 'ACO Key Facts Datasheets' with graphics,
also known as 'giant flashcards'! Many are shown numbered above and below as sample
questions or knowledge datasheets,
and they are a powerful tool for testing and/or for business!)
And it also has 20 'Quick Quizzes' for for further Alarm Company Act test prep. 159. ---Key-facts knowledge datasheet: 'When an ACO's employee tries to steal an ACO's client'--
161. --Key-facts knowledge datasheet: 'Canceling contracts for Personal Emergency Response Systems'--
162. --Key-facts knowledge datasheet: 'Solid wire, or stranded wire? Sometimes it isn't your decision.'--
163: --many copies of public-domain local, state & federal documents
and other items
provided as a courtesy and at no additional cost to you;
many have been improved from their original presentation into better for your use!
--
164. --ACO QuickTest: 'Switches and Detectors'--
165. ---Key-facts knowledge datasheet:
'Five questions about Workers Compensation insurance
coverage that an ACO must be able to answer!' (with answers)---
166. --ACO QuickTest: 'Motion Detectors'--
167. --Key-facts knowledge datasheet: 'State law: employing your own family members'--
168. --Key-facts knowledge datasheet: 'Alarm Installer Default Codes'--
(restricted availability; this item is not included without proof of applying for an ACO license)
169. --A compilation of 22 pages of key-facts knowledge datasheets:
a 'Sexual Harassment in the Workplace' section--
170. --New law restricting use of credit reports in connection with employment--
171. --Changing the 'Installer Code' on a Honeywell Adenco Vista without the old Installer Code-- (restricted availability; this item is not included without proof of applying for an ACO license)
172. --What 4-digit 'Installer Code' many alarm companies use-- (restricted availability; this item is not included without proof of applying for an ACO license)
192. --Key-facts knowledge datasheet: 'Central Station communication methods'--
193. --Key-facts knowledge datasheet: 'CA Unemployment Insurance requirements and penalties'--
194. --Key-facts knowledge datasheet: 'UL Extents of Protection'--
195. --Key-facts knowledge datasheet: 'Common wiring used with alarm systems'-
196. --Key-facts knowledge datasheet: 'Central Station UL-listing requirements'--
197. --ACO Study Statutes section:
'Firearm Permits and Permits for Other Deadly and Non-Lethal Weapons'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
197. --ACO Study Statutes section:
'Prohibited Acts and Citations for Firearms and Non-lethal Weapons'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
198. --ACO Study Statutes section:
'Powers To Arrest and Registration of Employees'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
199. --ACO Study Statutes section:
'Prohibited Acts and Citations for Registered Employees'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
200. --ACO Study Statutes section:
'Qualifications and Examination'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
201. --ACO Study Statutes section:
'Licensed and Registered Branch Locations'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
202. --ACO Study Statutes section:
'Conduct of Business, Prohibited Acts and Citations'-- (Breaking that confusing Licensing Code into smaller sections, and by topic!)
203. --ACO Study Statutes section:
'Disciplinary Proceedings'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
204. --ACO Study Statutes section:
'Revenue (costs/fees)'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
205. --ACO Study Statutes section:
'Names and Locations'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
206. --ACO Study Statutes section:
'Licenses'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
207. --ACO Study Statutes section:
'Application of Licensing Chapter and Penalties'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
208. --ACO Study Statutes section:
'Administration'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
209. --ACO Study Statutes section:
'General Provisions'-- (Breaking that big confusing Licensing Code into smaller sections, and by topic!)
210. --Key-facts knowledge datasheet: 'Maximum down payment allowed for alarm installations'--
211. --Key-facts knowledge datasheet: 'ACOs and Investigations'--
212. --Key-facts knowledge datasheet: 'Business names used by Alarm Company Operators'--
213. --Key-facts knowledge datasheet: 'Suing an alarm client in court'--
214. --Key-facts knowledge datasheet: 'Who is required to be in charge of ACO offices and ACO branch offices?'-
215. --Key-facts knowledge datasheet: 'Stranded vs Solid wire'--
223. --Key-facts knowledge datasheet: 'Alarming ground & rooftop air conditioner units against theft'--
224. --Key-facts knowledge datasheet: 'Abandoning an alarm installation job'--
225. --Sales literature that shows 'features' and 'specifications' for three models
of a very respected alarm panel choice. Reviewing their different features & specs (including seeing that 12-volt alarms don't always use a 12-volt power supply!)
adds to your required knowledge. . . --
250. --Key-facts knowledge datasheet: 'Using SIA for reporting to Central Stations'--
251. --Key-facts knowledge datasheet: 'Using Contact ID for reporting to Central Stations'--
252. --Key-facts knowledge datasheet: 'What is it about mirrors that can affect certain alarms?'--
253. --Key-facts knowledge datasheet:
'A BSIS list of some actual citations issued to ACOs, including why and what penalties'--
254. --Key-facts knowledge datasheet: 'Can an alarm work at a home using 'Ooma' phone service?'--
255. --Examples of redacted contracts and forms used
in
an alarm business environment, to help your write your own!
(Alarm service contract, Client Intake sheet, Generic non-alarm Contracts,
Non-compete / Non-competition agreement, Monitoring data sheet,
Confidentially agreement, Independent Contractor agreement,
timesheets, daily time record, weekly time record,
Employment Application,
Disclosure and Authorization for Background Investigation,
Employee Agreement and Consent to Drug and/or Alcohol Testing,
Daily Activity Report blank,
Appearance Release for TV shows,
etc)
THESE GUIDES ALONE ARE OFTEN WORTH $$$ TO A NEW BUSINESS!! Use for some of their wording, legal terminology and
ideas while typing up your own; modify as needed.
256. --Key-facts knowledge datasheet: 'What does 'Alarm RMR' mean?'--
257. --Key-facts knowledge datasheet: 'What does 'Alarm masking' mean?'--
258. --Key-facts knowledge datasheet: 'How does 'Alarm anti-masking' work?'--
259. --Key-facts knowledge datasheet: 'What does the alarm term 'Trunk-Slammer' really mean?'--
260. --Key-facts knowledge datasheet: 'Which of the 2 types of anti-masking is the most reliable?'--
261. --Key-facts knowledge datasheet: 'What type of alarm does not need any type of licensing to sell?'--
262. --Key-facts knowledge datasheet: 'Wireless-alarm signal repeaters'--
285. --Key-facts knowledge datasheet: 'Monitoring elevator telephones'--
286. --Key-facts knowledge datasheet: 'Open circuit, or a short?'--
. . . and more!
Now includes 20 Alarm Company Act
'Quick Quiz'tests with verified correct answers:
cutting that Alarm Company Act's
statutes into smaller bite-size sections!
TESTIMONIAL: "I had a QM for my ACO business. I had to take the test so I could replace him.
I used your study material, and I WAS DONE WITH THE TEST IN 27 MINUTES!
I was able to eliminate wrong answer choices immediately, thanks to
your easy to follow material.
It was like a 'walk in the park'.
I got to the end of the test and saw that I had more than an hour left.
I'm very pleased with your material.
I apreciate your help-- you guys did a good job.". - RG
Call 818-883-6969 NOW for a few sample questions!
Contact us for information about our detailed
California Alarm Company Operator licensing and test preparation package,
now with bonus fire alarm pages.
Ask about other available options, including overnight delivery!
Got 10 minutes? Call 818-883-6969 for the most
valuable licensing phone conversation you will ever have!
Don't waste time with study help that doesn't include a PASS guarantee! Ask anyone who says they can help you with this test:
"How many people have you helped pass
a BSIS license test in the past year?"
I have helped more than 3500 people
to pass their state's licensing tests.
Only I have helped more than
400 to pass in the past year-
NOBODY else has helped even 30 in the past year!
Having been actually hired by BSIS as a SME (Subject Matter Expert) for
the re-write of another BSIS license test gives me insight NOT available elsewhere.
Those 3 days spent in Sacramento with the CA state test-writers SAYS IT ALL.
The State of California sent me a round-trip airplane ticket.
The State of California gave me a hotel room for 3 days.
And the State of California paid me for my 3 days of time. So, I KNOW how BSIS tests are written and WHY.
(And I have the 'Thank you' letter that followed from BSIS on my wall!)
Includes basic data
about
CCTV
(Closed-Circuit Television)
but most ACOs shouldn't be selling it.
Simulated Testing for
Alarm Company Operator
license testing
Also available is our on-line text that includes
simulated practice ACO knowledge
questions
to help with the California Alarm Company
Operator ACO license examination test,
a simulator to a computer-testing as it
advises time limitations to answer. Seewww.thePIgroup.com/seminars.htm
for more information about this option.
Call 818 883-6969 for more information / ordering details at bottom of this long page.
BSIS introduced the 'Veterans Come First' program.
In order to assist veterans in their transition from military service
to civilian employment, the Bureau of Security and Investigative
Services (BSIS) has implemented the Veterans Come First Program.
This program offers priority services to veteran applicants and assists
veterans by leveraging their transferable military experience and
training in order to meet all or part of the Bureau’s licensing qualifications.
The BSIS Veterans Come First Program provides the following support for veteran applicants:
Provides veteran applicants with their own personal BSIS staff person to support them through the licensing process.
Provides veteran applicants with direct line telephone numbers and email contact information.
Provides veteran applicants priority in the licensure process.
Email or telephone notification as soon as the veteran’s application is approved by the Bureau for licensure.
You can receive reimbursement from the Department of Veterans Affairs
(VA) for many of the licensing and certification tests the State of California
administers. The Alarm Company Agency Qualified Manager license testing
fee has been approved for VA reimbursement.
Program details included.
More wireless!
FlashCards
Also available are our FlashCards of
vocabulary and practice license test
questions
for the California Alarm Company
Operator license examination test. Pocket-sized as to study anywhere you go,
they include instructions for studying them using the 'Leitner System'
(a proven way of increasing the retention of data from flash cards).
These
are NOT generic 'nationwide study' flashcards!
More data
about ladders (most sales-experience people are weak on this,
and many installers don't know the actual rules!)
Written and compiled by a person who has been
hired by BSIS
for the re-write of another BSIS test,
thus learning some techniques
behind the wording
of answer choices and other test-question ideas!
--also: author/compiler has taught BSIS law
and test-passing skills at schools for 25 years,
and has
easily passed multiple BSIS
qualified
manager licensing examinations himself!--
BEWARE OF USING THE WRONG
MATERIAL TO PREPARE WITH! Blunt and to the point: there is some worthless 'help' out there,
promoted as 'helpful for alarm company tests'. Buyer beware.
We have assisted many who failed after trying alternate choices.
Some 'ACO' material out there is really garbage for
the
C7 or C10 contractor tests-- NOT the same.
Our package is not a garbage CD that
doesn't cover enough, that some applicants
wasted
money on and then came to us!
Our package is not a waste-of-time seminar, that some
applicants wasted money on and then had to call us!
Our package is not one with alarm information
actually from a 1990s alarm book written by a
woman in England, including alarm terms
not used
in the USA,
that some applicants
wasted money
on and then had to call us!
Our package is not a list of broken-English
questions
that include wrong
answers and
unrelated quesses, that some applicants
wasted
money on and then came to us!
Our package is not a bunch of old B&P Code
sections simply re-wrote into
questions, some
outdated and now wrong, that some
applicants
wasted money on and then had to call us!
And we don't have the boring books or CDs
of technical language and math formulas!
For some items, we also mix in some
state-issued data
sometimes modified into
more managable & absorbable data!
Our material includes 'trigger questions'
(related sample questions
that are not actually
connected to any of the multiple alarm company tests,
planted within as to later prove plagiarism--
catches our competitors every time!)
YOUR IP ADDRESS IS 169.253.244
(YOUR VISIT HAS BEEN LOGGED)
Examples of redacted contracts and forms used in an alarm company
environment, to help with some wording when writing your own!
(Alarm service contract, Client Intake sheet, Generic non-alarm Contracts,
Non-compete / Non-competition agreement, Monitoring data sheet,
Confidentially agreement, Independent Contractor agreement,
timesheets, daily time record, weekly time record,
Employment Application,
Disclosure and Authorization for Background Investigation,
Employee Agreement and Consent to Drug and/or Alcohol Testing,
Daily Activity Report blank,
Appearance Release for TV shows,
etc)
THESE ALONE ARE OFTEN WORTH $$$ TO A NEW ACO BUSINESS!! Use for some of their wording, legal terminology and
ideas while typing up your own; modify as needed.
Details from the State of California:
ALARM COMPANY OPERATOR
Alarm Company Operator, Qualified Manager, or Alarm Agent Requirements for Licensure
An Alarm Company Operator operates a business that sells (at the buyer's home or business), installs, monitors, maintains, services, or responds to alarm systems or supervises such actions. (Retail stores do not have to be licensed if they sell alarm systems only at the store and do not perform any alarm company functions.)
In order for a company to seek licensure as an alarm company operator, the Qualified Manager (see below) must have passed the licensing examination.
In addition, each individual applicant, partner, or corporate officer must meet the following requirements:
Be 18 or older
Undergo a criminal history background check through the California Department of Justice (DOJ) and Federal Bureau of Investigation (FBI)
Have committed no offense or violation of the Alarm Company Act that would be grounds for license suspension or revocation
To apply for a company license, submit the $35 company license application fee and the $280 company license fee, two recent passport-quality photographs and an Alarm Company Operator Live Scan form signed by the Live Scan Operator. A $32 DOJ processing fee and a $19 FBI processing fee must be paid for each applicant at the Live Scan site. Send the application package to the Bureau of Security and Investigative Services, P.O. Box 989002, West Sacramento, CA 95798-9002.
Note: Local authorities may require an alarm company operator to register locally and to get a business permit. They may also enact ordinances governing false alarm activations and responses, and they may require persons who own, lease, or rent alarm systems to get permits.
Qualified Manager
An individual, partnership, or corporation seeking a license as an alarm company operator must specify in the application the individual who will manage the business on a day-to-day basis. This individual is called the Qualified Manager. (An owner, partner, or corporate officer may serve as the qualified manager, or may hire someone to fill this role.) To be eligible to apply for licensure as a qualified manager, you must meet the following requirements:
Be 18 or older
Undergo a criminal history background check through the DOJ and the FBI
Have committed no offense or violation of the Alarm Company Act that would be grounds for license suspension or revocation
Have two years (4,000 hours) of paid experience in alarm company work or the equivalent; (Most applicants need at least 4000 hours of alarm-related experience to be able to take this test.
One exception: as of January 1, 2013, the 4,000-hour requirement for low-voltage C7 license holders (0-91 volts)
in the state has been waived, allowing home theater and other A/V specialists to immediately take
the Alarm Company Qualified (ACQ) Manager exam. Once that test is passed, an integrator simply
needs to apply for an Alarm Company Operator (ACO) license to get into the security business.
There is not a separate test for an ACO license. (The 4,000-hour requirement had previously been
waived for electricians with state C10 licenses (0-high voltage) and for ACEs with 2 years of experience in the field.)
and
Pass a two-hour multiple-choice examination covering California law, the Alarm Company Act, alarm agent requirements, weapons laws, business management, and Power to Arrest. A copy of the Alarm Company Act will be sent to you.
To apply for a Qualified Manager certificate, submit a completed application, two recent passport-quality photographs, a $105 application and examination fee and an Alarm Company Operator Qualified Manager Live Scan form signed by the Live Scan Operator. A $32 DOJ processing fee and a $19 FBI processing fee must be paid for each applicant at the Live Scan site. Send the application package to the Bureau of Security and Investigative Services, P.O. Box 989002, West Sacramento, CA 95798-9002.
Alarm Agent
An Alarm Agent is employed by an alarm company operator to sell (at the buyer's home or business), install, monitor, maintain, service, or respond to alarm systems or to supervise such actions. To be eligible to apply for registration as an alarm agent, you must meet the following requirements:
Be 18 or older
Undergo a criminal history background check through the DOJ and the FBI; and
Pass the Power to Arrest examination (if your duties will include responding to alarm activations). This follows a eight-hour training course covering responsibilities and ethics in citizen's arrest, relationship with police, limitations on Power to Arrest, restrictions on searches and seizures, criminal and civil liabilities, terrorism, code of ethics and personal and employer liability. The training and exam may be administered by any licensed alarm company operator or qualified manager. A copy of the Alarm Company Act will be provided on request for a fee.
To apply for an Alarm Agent registration, submit a completed application, a $17 registration fee and an Alarm Company Employee Live Scan form signed by the Live Scan Operator. A $32 DOJ processing fee and a $19 FBI processing fee must be paid for each applicant at the Live Scan site. Send the application package to the Bureau of Security and Investigative Services, P.O. Box 989002, West Sacramento, CA 95798-9002.
For an optional photo ID card, request a photo ID application, then send it with a passport-quality photo and $10 to the above address.
Once you have submitted your application and the appropriate fees, you may work with a temporary registration card as an unarmed alarm agent if you have not been convicted of a crime.
Firearm Permit
Whether you work as an alarm agent, alarm company operator, or qualified manager, you may not carry a gun on duty without having been issued a firearm permit by the Department of Consumer Affairs. To apply for a firearm permit, you must be a citizen or have permanent legal alien status, pass a course given by a Bureau- certified firearms training instructor in the carrying and use of firearms, submit a firearm permit application, an $80 application fee and an Alarm Agent Registration w/Firearm Permit Live Scan form signed by the Live Scan Operator. A $28 firearm eligibility application, $32 DOJ fingerprint processing and $19 FBI fingerprint processing fee must be paid for each applicant at the Live Scan Site. The 14-hour firearms (8 hours classroom, 6 hours range) training course covers moral and legal aspects, firearms nomenclature, weapons handling and shooting fundamentals, emergency procedures, and range training. The course must be given by a Bureau certified firearms training instructor at a Bureau certified training facility. Written and range exams are administered at the end of the course. Costs of training are determined by the training facility.
Note: A firearms qualification card expires two years from the date of issuance. An applicant must requalify four times during the life of the permit: twice during the first year after the date of issuance, and twice during the second year. Requalifications must be at least four months apart.
Tear Gas Permit
The law requires those who wish to carry tear gas on duty to complete training approved by the Department of Consumer Affairs. For a list of licensed training schools, call (800) 952-5210 or visit the Bureau's license look-up at www.dca.ca.gov/bsis/online_services/verify_license.shtml and search by county.
Applications for registration as an alarm agent are available from alarm company operators. To request an application for licensure as an Alarm Company operator or Qualified Manager, call (916) 322-4000 or (800) 952-5210, or visit our Web site atwww.bsis.ca.gov/forms_pubs/
Also from the State of California:
What are the requirements for licensing an Alarm Company Operator?
The general requirements for alarm company operator are:
Be at least 18 years old
Undergo a criminal history review by the Department of Justice and the FBI
How long will it take to process my application after I submit it?
The processing will take approximately three to six months.
What forms and fees must be included in the application package?
Application for License (Form 31A-4)
Personal Identification (Form 31A-9)
The second copy of the Live Scan Form (BCII 8016) signed by the Live Scan operator.
Two recent passport quality photographs
Request for Authorization of Business name [Form 31A-12, if applicable]
Corporate applicants only: endorsed Articles of Incorporation or the Statement by a Foreign Corporations (if filed with the Secretary of State)
How Long is an Alarm Company Operator's license valid?
An alarm company operator's license is valid for two years.
I was denied an Alarm Company Operator's license. When can I reapply?
You may submit a new application one-year from the date of denial.
I received a 1203.4 dismissal on my conviction. Do I still need to report the conviction on my application?
Yes. You must report the conviction.
I was not sent to jail, so do I have a conviction on my record?
Yes. You do not have to go to jail to receive a conviction. Any of the following types of convictions are part of your record and should be reported on your application: jail, probation, community services, fine, restitution, counseling programs and rehabilitation programs.
I was only convicted of a misdemeanor. Can the Bureau of Security and Investigative Services (BSIS) still deny my license?
Yes. A conviction does not have to be a felony for the Bureau of Security and Investigative Services to deny licensure. The nature of the crime, whether it was related to the duties of an alarm company operator, the length of time elapsed since conviction, any evidence of rehabilitation, or mitigating circumstances are all considered when deciding whether or not to deny licensure.
How does an alarm company operator renew his/her license?
After two years, the license is scheduled for renewal. The licensee may receive a (courtesy) renewal application mailed to the last address of record. If you do not receive a renewal application, you should submit a copy of your license with a written request for renewal, including the fees for renewal (see fee schedule) and mail to: Bureau of Security and Investigative Services P.O. Box 989002 West Sacramento, CA. 95798-9002 (This must be submitted before the expiration date.)
When does an alarm company operator's license become delinquent?
Your license is delinquent 30 days after the expiration date. To renew your license you must then pay the renewal fee and the delinquent fee.
How long after the expiration of my license am I able to renew my license?
You may renew your license for three years after it has expired. The license may be renewed upon payment of the renewal fee and the delinquent fee. If after three years, you failed to renew, you must submit a new application and begin the application process again.
Can I verify receipt of my application for license for an alarm company operator?
Yes. You must contact the Bureau at (916) 322-4000.
How do I notify the Bureau of my change of address?
You must notify the Bureau in writing within 30 days of such a change. Be sure that you include your license number, name, previous address, the new address, date of birth and Social Security number (please print or type information).
How do I change my business name?
To change your business name, you must submit a $25 fee and a written request to the Bureau. Submit at least eight names for consideration. The first name requested will be approved unless the name could be confused with or is similar to a federal, state, county, or municipal agency function or to any law enforcement agency. In addition, any name, which could tend to describe any business function or enterprise, not actually engaged in by the licensee under that name. * You may not operate under your requested new name until an approval is receive
If I lost my alarm company license or it was destroyed or damaged, how do I obtain a duplicate?
You may request a duplicate license by submitting a written request explaining the circumstances. Please allow four to six weeks for receipt
The name/address was misspelled on my license. Is there a fee for a new one?
No. An error on a license should be returned for correction to the Bureau without charge. A correction takes approximately three to four weeks. Please clarify the error in writing and return the license.
Can an Alarm Company Operator use a post office box for an address?
Yes, under certain circumstances. The Alarm Company Operator may list a post office box only if mail is delivered to the business address is not possible, or if the place of business is located at the licensee's personal residence. This request must be explained in writing. Otherwise, the company must state address by street, number and city. In addition, no licensee shall conduct business from any location other than the location for which a license or branch office registration was issued.
How long does it take to process a new license after a name, address, or branch office change has been made?
Typically name, address or branch changes take approximately four to six weeks.
What forms are required to open a branch office? Is there a fee?
Upon written request to the Bureau, a branch office application will be mailed to you. The branch office application fee is $35. (You may download a copy of the application from the Bureau's Web site at www.dca.ca.gov/bsis/)
There has been a change in the type of ownership/entity after receiving the Alarm Company Operator License. What do I have to do?
Licenses can not be transferred or reassigned to new entities.
A change of ownership constitutes a new entity. You must submit a new application with appropriate fees.
For example: if you apply and become licensed as a sole owner and
later decide to form a corporation, you must apply for a new license.
Our anti-copy 'ghostprinting'
of dark embedded-word watermarking helps us fight piracy!
Call for your UPS tracking number ONE HOUR
after we receive and fully finish processing your order!
More than 300 pages of datasheets with graphicsenhance our 2025
ACO material!
Students retain twice
as much information if it includes VISUAL cues,
so we include more than 300 information-supporting
datasheets with photos or drawings!
Fire alarm basics!
Inserted randomly throughout the 1300+page 13-pound package
are more educational pages about fire alarm systems.
Fire-only pages are not needed for ACO testing;
they are to quietly let you absorb the knowledge, or not, you choose!
What nice thingshe had to say! "Hi, this is Xxx. Im calling to thank you-- I passed the ACO test today!
My experience was only from alarm sales.
Your great package was excellent. It made me strong on everything.
You nailed everything. I think I retained everything because of how you randomly organized it--
that made the info stick with me. I learned so much about the industry too.
I never would have been able to answer the questions about
xxxxxxx xxxxx
and xx-xxx xxxxxxx if not for your material.
And there were 3 questions about xxxxx xxxxx too. Thanks so much."
Remember, it's more than 1300 full-size pages!
You can choose the package above,
with or without the optional items.
Written and compiled by a person
who has been hired by BSIS
for the re-write of another BSIS test,
thus learning some techniques
behind answer choices and
other test-question ideas! --also: author/compiler has taught
other BSIS himself for 30 years,
and has
easily passed multiple BSIS qualified
manager licensing examinations himself!--
Some people have called our more than 300 pages
of ACO test datasheets with graphics
'like Giant Paper Flashcards'!
Scheduling an ACO ACQ license test
The California Alarm Company Operator
(ACO/ACQ) license exam
testing is usually given at 20+
CA locations, 6 days per week.
See the list below for the one closest to you, then call PSI at 800-733-9267
to verify that the location is available for alarm testing on the date you need.
There are more than 20 California testing locations, below is just a few of them
(changes often, a complete list, with addresses, is in the study package)
Agoura Hills
Orange County / Anaheim is 714-254-1453
2301 W. Lincoln Ave, # 252, Anaheim, CA 92801
San Luis Obispo County / Atascadero is 805-462-8983
7305 Morro Rd, # 201A, Atascadero, CA 93422
Kern County / Bakersfield is 661-398-9354
5405 Stockdale Highway, # 206, Bakersfield, CA 93309
Los Angeles County / Carson is 310-217-1066
17420 S. Avalon Blvd, # 205, Carson, CA 90746
Los Angeles County / Diamond Bar
21660 East Copley Drive, # 260, Diamond Bar, CA 91765
Los Angeles County / El Monte is 626-442-4112
4399 Santa Anita Avenue, #110, El Monte, CA 91731
Fresno County / Fresno is 559-221-9006
351 E. Barstow, # 101, Fresno, CA 93710
Mariposa County / Hayward is 510-784-1114
24301 Southland Dr, # B1, Hayward, CA 94545
Orange County / Laguna Hills
23297 South Pointe Drive, #140, Laguna Hills, CA 92653
Los Angeles County / Lawndale is 310-793-1200
The Baytower Corporate Center,
15901 Hawthorne Blvd, #330, Lawndale, CA 90260
Shasta County / Redding is 530-221-0945
2861 Churn Creek, #C, Redding, CA 96002
Riverside County / Riverside is 951-680-9720
Riverside Technology Business Park;
1660 Chicago Ave, # M-15, Riverside 92507
Sacramento County / Sacramento is 916-363-6455
9719 Lincoln Village Drive, Building 100, Suite 100, 95827
San Diego County / San Diego is 858-658-0786
5440 Morehouse Drive, # 3300, San Diego, CA 92121
San Francisco County / San Francisco is 415-330-9700
150 Executive Park Bl, #1100, San Francisco, CA 94134
Santa Clara County / Santa Clara is 408-844-0004
2936 Scott Blvd, Santa Clara, CA 95054
Santa Rosa County / Santa Rosa is 707-544-6723
160 Wikiup Drive, # 105, Santa Rosa, CA 95403
Ventura County / Ventura is 805-650-5220
4245 Market Street, #208, Ventura CA 93003
Tulare County / Visalia is 559-627-6700
3400 W Mineral King Avenue, #D, Visalia CA 93291
Contra Costa County / Walnut Creek is 925-906-9165
175 Lennon Lane, #203, Walnut Creek CA 94598
There are also PSI locations in other states nationwide.
Almost all of our questions include answers. BUT: we also include someandquestion pages, to stimulate your thinking and study;
and instead of giving you the answers to them,
we instruct some research for you to do!
Some use the titles above, some do not;
some of their answers are elsewhere in the package,
a few require your own outside research such as using Google.
A SECRET!
Reading our extensive printed paper ACO test study materials with
memory-helping graphics,
over and over, studying around your daily duties,
or sitting in your car, or even while resting in bed,
is FAR more effective then trying to study on-line or on a CD or at a 'seminar'.
Do one final review while parked outside the
test center for your ACO test appointment!
Avoid the clowns.
Avoid the phonies.
Only www.thePIgroup.com has our
2025 CA ACO study material!
We have helped more than 4500
pass their states' license tests--
more than 300 in the past year.
Nobody else has even helped 30 to pass in the last year!
Our material includes 'trigger questions'
(related sample questions
that are not actually connected to any
of the multiple versions of the ACO test,
planted within as to later prove plagiarism--
catches our competitors every time!)
FREE help with your
ACO license application!
Many see those 20 crowded pages and
get confused. Almost everybody does.
"Am I testing for ACO or am I
testing for Qualified Manager?"
"How do I prove my experience?"
"Should I be a Sole Proprietor?"
"What if I don't want my boss to know
I'm applying for my own license?"
We can show you which 6 pages that you must complete,
and what non-included one to attach,
and we know the common mistakes made by
many applicants. Including two major secrets!
We know how to avoid a few common delays.
Don't get your application rejected due to mistakes--
we help you complete it: FREE by phone or in-person.
Call 818-883-6969 NOW! If you have failed the ACO test,
we have 'special help' for you.
If you haven't tested yet,
we are experts with that too.
Lowest price on ACO liability insurance.
That info alone can save you
hundreds of dollars every year!
Purchaser is licensed one copy of this material for purchaser's personal use.
Any other redistribution or reproduction
is strictly prohibited.
All rights reserved. A purchase of this
material is for our purchaser's sole use,
and is only to assist
that sole purchaser
in his/her new ACO business and in the
preparation of taking his/her
own upcoming
licensing test. No portion of this material
may be reproduced, copied, sold, resold, shared,
sold after purchaser's use, exploited, stored
in an electronic
system, used for training of others,
or transmitted in any form
or by any means,
electronic, reworded, modified,
mechanical, photocopy,
recording, or otherwise.
It is solely intended for and sold only directly
from us to applicants for this professional license.
It is expressly NOT for use, tutoring, duplication,
training, adaption, or any other use by
other publishers or writers, teachers or instructors,
coaching or preparatory entities,
testing agencies and certification agencies,
any group use, government agency, or any other person. All specifications subject to change without prior notice.
Included in the 13-pounds
isa 25-page fire alarm training manual!
(Note: It sometimes ships to you in a 12 X 12 box)
These additional options are often available-- ask for details:
or, use your own shipping account.
Ask about available options, including
same-day shipping and/or overnight delivery!
We can buy and/or trade items for any
related material that you have self-developed.
Included for 2025:
All specifications subject to change
with or without prior notice.
Page-counts, question-counts, and shipping-
weights are approximate but are very close. All listed testimonials are from within last 3 years. Come pick up a package, or send a simple money order;
we put long holds on orders paid by check. <<< don't miss this Call to ask about same-day payments & shipping.
***--13 pounds; it is shipped inside a LARGE professional-grade
binder with section dividers, so bursting with information that its
pockets are likely to be exploded out by the time it arrives to you
(that's OK, the binder is just a shipping container, as the material
in the pockets are
meant to be studied outside of the binder!)--***
Ask how to get a package delivered into your hands tomorrow!
Call (818) 883-6969
or e-mail to thePIgroup@aol.com (Mention that it is the ACO ACQ test that you are taking)
NOTE: This is not a 'forever book', it has a shelf life.
It will be good for a period of 6 months
from the time you purchase it.
Buy one if you are going to test within 6 months.
After several requests asking for a version,
we formed a plan-- but we don't recommend it as the best choice.
If we provided you only the 1000+ pages of paper material,
with no binder, no dividers, maybe not even any staples(!),
perhaps we could shave off 10% for this
new bare-bones 'economy' version.
While it would have every page that the other version does,
we don't think it's a great idea. We think, actually we KNOW,
that our proper assembly into a binder with dividers and with
related
items stapled together makes it a better study tool.
But because we have been asked, this is the idea.
UPDATED FOR 2025 BUSINESS & TESTING
ORDERING INFORMATION
1.(THE BEST CHOICE) Come pick up a package (telephone about the special free extras if
you have the time to come in to visit us!;
we can help with your application,
or your name choice,
or help get your web page started,
and much more),
or
2.Zelle (but call first) (add shipping)
or
3.Send a simple money order
for the package and shipping,
and your package usually goes
out same-day money order is
received and opened & processed (be sure to include a note that says CA ACO and your name and shipping address
and the name of the person taking the test;
there is NO connection to this order to
any
text or email you may have sent)
(add shipping)
or
4.Send a check, but
we put long holds on
orders paid by check.<<< don't miss this, (we have had checks return
bad 13 days after deposit) (be sure to include a note that says CA ACO and your name and shipping address
and the name of the person taking the test;
there is NO connection to this order to
any
text or email you may have sent)
(add shipping)
From 1990 through 2024, we took credit cards,
electronic payments, PayPal, Western Union, etc.
NO MORE. We're tired of the 'bad numbers',
the delays,
the costs,
the 'bank mistakes', the excuses,
'its my wife's fault', and so on.
We make too little on these 1300-page
13-pound packages for that headache.
So
unless we are to raise our prices
for this year, if you can't come in to
pick up
a package then there's only
one way to send a shipment to you if you need it faster than by sending
payment by regular mail:
you simply overnight us a money order.
It doesn't have to be a costly and
time-consuming one issued by a bank--
a grocery store or
post office money order
or 7-11 money order is fine.